Digital Literacy: Computer Basics, Productivity, and Online Safety Practice Test
Gana confianza para Digital Literacy: Computer Basics, Productivity, and Online Safety. Practica los conceptos, comprende las respuestas y refuerza tus conocimientos pregunta a pregunta.
Probar una preguntaDescripción y detalles del examen
Review computer basics, productivity, and online safety through digital literacy topic practice questions. Use this practice to revisit these topics and identify areas for further study. Administered by Certiport. Key domains include Computing Fundamentals and Hardware, Cybersecurity Basics for End Users, Digital Communication and Collaboration and Key Applications and Productivity Software.
Preguntas de Muestra
Elige una respuesta y consulta la explicación para ver cómo funciona la práctica.
A user receives a notification that macOS has an important security update. The user is in the middle of a long upload and cannot restart for 30 minutes. What is the best handling of the update?
A contractor leaves a company. Their personal phone was allowed to access company email, and the phone also contains personal photos. What mobile-device management action best protects company data while respecting personal data?
A project lead receives three versions of a contract named final.docx, final2.docx, and final-new.docx from different reviewers. The team uses OneDrive. What practice best prevents this version confusion next time?
An employee says a laptop is 'out of space' even after deleting several desktop shortcuts. Disk cleanup shows downloads, temporary update files, and old videos using most of the drive. What does this show about shortcuts compared with actual files?
Los atajos de escritorio suelen apuntar a archivos sin contener los datos del archivo, por lo que eliminarlos a menudo libera poco espacio. Vaciar la papelera de reciclaje puede ayudar después de eliminar archivos reales, pero no hará que la eliminación de atajos sea equivalente a eliminar videos o instaladores grandes.
A social media manager is responding to a complaint about a delayed order. The customer is angry and has posted a partial order number. Which response best follows netiquette and privacy expectations?
Reconocer el problema de manera educada y trasladar los detalles específicos de la cuenta a un canal de soporte privado es correcto. Publicar la historia de pedido completa públicamente puede parecer transparente, pero viola la privacidad y puede agravar el conflicto.