A public-sector records agency is undergoing an ISO/IEC 27001 Lead Auditor practice scenario in September 2024. During the audit method briefing, retention rules were updated after a state privacy-law amendment. The evidence related to audit criteria versus audit scope shows that the team has a dashboard for audit criteria versus audit scope, but the underlying samples exclude the highest-risk service named in the scope statement. As background, the mailroom moved to a different floor last quarter. What is the best lead-auditor response?
