During an ISO 14001 audit of a manufacturing facility, the lead auditor discovers that the organization has identified several environmental aspects including wastewater discharge, air emissions, and hazardous waste generation. However, the auditor notices that while the organization has documented procedures for managing hazardous waste, there are no documented controls for managing wastewater despite it being classified as a significant environmental aspect. When questioned, the environmental manager states that wastewater management is 'handled informally by the operations team based on experience.' The auditor reviews the environmental management system documentation and finds no evidence of operational planning and control procedures for this aspect. What should the auditor conclude regarding the organization's compliance with ISO 14001:2015?