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A retailer already runs CMDB, Discovery, Procurement, Change, and Service Catalog. The architecture lead asks where SAM Professional fits, because all those processes already exist. Which answer best reflects the SAM application purpose?
It replaces CMDB and Discovery with a separate inventory database managed by procurement.
It is mainly a contract repository, and compliance is calculated outside ServiceNow.
It should be used only for desktop software because server licensing is not part of SAM.
It ties normalized software demand to purchased rights, reconciliation results, optimization, and remediation processes.
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