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Atlassian Certified Jira Administrator (ACP-100) Practice Test

135 questions available

The Atlassian Certified Jira Administrator (ACP-100) certification validates the comprehensive skills required to configure, manage, and support Jira Software and Jira Service Management instances at an enterprise level. This credential demonstrates a professional's ability to implement Jira's core administrative functions, including user and group management, permission schemes, project configuration, workflow design, and system maintenance. Certified administrators are proficient in optimizing Jira for team productivity, enforcing governance policies, and troubleshooting common issues. Earning this certification signifies a deep, practical understanding of Jira's architecture and administration console, making the holder a critical asset for organizations relying on Jira for project management, agile development, and service delivery. It is the industry-recognized standard for validating the technical and strategic expertise needed to ensure a Jira instance is scalable, secure, and aligned with business processes.

Certification exam
75 Exam questions
2 hours Time Limit
Career Opportunities & Salary
Entry – Jira / Confluence Administrator $62,000 - $95,000
Mid-Career – Atlassian Consultant $89,000 - $135,000
Senior – Senior Atlassian Architect $115,000 - $175,000
Jira / Confluence AdministratorAtlassian ConsultantSenior Atlassian Architectstable market
Why This Certification Opens Doors

In today's agile-driven enterprise landscape, Jira proficiency is a highly sought-after skill. The ACP-100 certification provides tangible, vendor-backed proof of your administrative expertise, directly impacting career trajectory by opening doors to advanced roles such as Jira Administrator, Atlassian Tools Specialist, and DevOps Platform Manager. It distinguishes you in the job market, often leading to increased earning potential and greater professional credibility. For organizations, hiring certified professionals reduces implementation risk, ensures best-practice configuration, and maximizes ROI on their Atlassian investment. This certification is not just a personal achievement; it's a marker of industry-recognized competency that validates your ability to own and optimize a mission-critical business platform.

Exam Blueprint

Each domain is weighted to match the real certification exam, so a full practice simulation predicts your result.

01Jira Administration and Configuration
25%
02Projects and Boards
20%
03Users, Groups, and Permissions
20%
04Workflows and Automation
20%
05Troubleshooting and Maintenance
15%
Exam Details ACP-100 | $250 USD | 2 hours
Exam Code ACP-100
Vendor Atlassian
Exam Cost $250 USD
Passing Score 70
Time Limit 2 hours
Exam questions 75
Question Types Multiple Choice, Multiple Select
Retake Policy 14-day waiting period between attempts. Full exam fee required for retake.
Exam Format Multiple choice, 75 questions, 120 minutes, passing score 70%
Online Proctoring Available
Available In
English
Study Resources
Atlassian University
AtlassianFree
Official learning paths and practice tests
View
Frequently Asked Questions

What are the prerequisites for taking the ACP-100 exam?

Atlassian recommends a minimum of 6+ months of hands-on experience administering Jira Software and/or Jira Service Management. There are no formal course prerequisites, but practical experience in configuring projects, workflows, permissions, and user management is essential for success. Familiarity with Jira's system administration console and common maintenance tasks is also required.

How does the ACP-100 differ from the older ACP-100 (Jira Administrator) exam?

The current ACP-100 certification has been updated to reflect the unified platform experience of Jira Software and Jira Service Management. It encompasses administration concepts for both products, whereas older versions may have had a narrower focus. The exam blueprint is regularly updated by Atlassian to align with the latest features and best practices, ensuring the certification remains relevant to current platform capabilities.

What is the exam format, duration, and passing score?

The exam consists of 60 multiple-choice and multiple-select questions to be completed in 60 minutes. It is a proctored exam delivered online. The passing score is determined by Atlassian using a scaled scoring methodology and is not publicly disclosed to maintain exam integrity. A score of 63% is often cited as a general benchmark, but candidates should aim for comprehensive mastery of all objectives.

What is the best way to prepare for the ACP-100 certification?

The most effective preparation combines hands-on practice in a Jira sandbox or instance with study of the official exam guide and blueprint. Atlassian provides comprehensive documentation, and there are accredited training partners offering courses. Reviewing and configuring all key topic areas-especially complex permission schemes, workflow conditions/validators/post-functions, and project configuration-is crucial. Practice troubleshooting common issues and understanding the interplay between different configuration elements.

How long is the certification valid, and what are the renewal requirements?

The Atlassian Certified Jira Administrator certification is valid for 24 months from the date you pass the exam. To maintain your certified status, you must pass the most current version of the ACP-100 exam before your certification expires. This ensures your skills remain current with the evolving Atlassian platform.

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