Salesforce Certified B2C Solution Architect Practice Test
Gana confianza para Salesforce Certified B2C Solution Architect. Practica los conceptos, comprende las respuestas y refuerza tus conocimientos pregunta a pregunta.
Probar una preguntaDescripción y detalles del examen
El examen de práctica para la certificación Salesforce Certified B2C Solution Architect es una evaluación integral diseñada para profesionales experimentados que arquitectan soluciones de extremo a extremo utilizando los productos B2C de Salesforce, incluyendo Marketing Cloud, Commerce Cloud, Service Cloud y Sales Cloud. Este examen de práctica cubre cuatro dominios críticos: Build, Design, Discovery e Integration. Evalúa tu capacidad para traducir requisitos comerciales en arquitecturas escalables, seguras y mantenibles que unifiquen los datos del cliente y orquesten viajes entre nubes.
Preguntas de Muestra
Elige una respuesta y consulta la explicación para ver cómo funciona la práctica.
When documenting separating merchandising control by brand for a B2C Commerce solution, which point should be included?
'Cada marca tendrá sus propias reglas de merchandising' es correcto porque la fuente citada lo respalda directamente. 'Las reglas de merchandising deben compartirse entre todas las marcas' es incorrecto porque no es la guía de B2C Commerce citada para este escenario; 'Solo la empresa matriz puede definir las reglas de merchandising' es incorrecto porque no es la guía de B2C Commerce citada para este escenario; 'Se requieren reglas separadas para un tercer punto de venta' es incorrecto porque no es la guía de B2C Commerce citada para este escenario.
A team wants to avoid an unsupported assumption about the meaning of a storefront in B2C Commerce. Which choice is correct?
'El comercio B2C utiliza el término tienda cuando se refiere a una URL específica' es correcto porque la fuente citada lo respalda directamente. 'El comercio B2C utiliza tienda para significar solo un servicio de pago' es incorrecto porque no es la guía de comercio B2C citada para este escenario; 'El comercio B2C utiliza tienda para significar solo el catálogo de productos' es incorrecto porque no es la guía de comercio B2C citada para este escenario; 'El comercio B2C utiliza tienda para significar un entorno de pruebas de desarrollador' es incorrecto porque no es la guía de comercio B2C citada para este escenario.
When documenting catalog feed file handling for a B2C Commerce solution, which point should be included?
'Los feeds de catálogo se utilizan para procesar archivos .zip' es correcto porque la fuente citada lo respalda directamente. 'Los feeds de catálogo se utilizan solo para configurar SSO' es incorrecto porque no es la guía de B2C Commerce citada para este escenario; 'Los feeds de catálogo se utilizan solo para subir código' es incorrecto porque no es la guía de B2C Commerce citada para este escenario; 'Los feeds de catálogo se utilizan solo para alias de lanzamiento' es incorrecto porque no es la guía de B2C Commerce citada para este escenario.
A Salesforce B2C Commerce team is planning whether each brand needs its own storefront URL. Which action or conclusion is correct?
'Cada marca puede tener su propio dominio específico de la marca reflejado en la URL de la tienda' es correcto porque la fuente citada lo respalda directamente. 'Cada marca debe utilizar el mismo camino de dominio' es incorrecto porque no es la guía de B2C Commerce citada para este escenario; 'El dominio debe estar oculto detrás de una URL de pago compartida' es incorrecto porque no es la guía de B2C Commerce citada para este escenario; 'Solo la producción puede utilizar dominios específicos de la marca' es incorrecto porque no es la guía de B2C Commerce citada para este escenario.
A team wants to avoid an unsupported assumption about integration diagrams and flows. Which choice is correct?
'Los diagramas de integración y el flujo de datos entre sistemas son temas de examen' es correcto porque la fuente citada lo respalda directamente. 'Los diagramas de integración están fuera de los temas de examen' es incorrecto porque no es la guía de B2C Commerce citada para este escenario; 'El flujo de datos es relevante solo para el estilo de tienda' es incorrecto porque no es la guía de B2C Commerce citada para este escenario; 'Los diagramas de integración se utilizan solo para modelos de precios' es incorrecto porque no es la guía de B2C Commerce citada para este escenario.
Qué temas cubre este examen
Usa las ponderaciones publicadas de los dominios para planificar tu estudio. Los resultados de práctica no predicen tu puntuación en el examen de certificación.
01Discovery and Customer Success
Temas
- Given a scenario, determine how to facilitate a successful customer engagement (agenda, plan, gather requirements, document, and design).
- Given a set of business requirements and the understanding of standard Salesforce product capabilities, explain the reasoning and considerations to use a certain product.
- Given a scenario with a B2C architecture, validate that the associated systems of record, key objects, and risks have been captured and explained.
- Given a set of requirements, recommend the implementation approach and associated relative effort.
- Given a scenario, articulate dev-ops lifecycle and governance required in a multi-cloud environment to achieve change management goals.
Objetivos de aprendizaje
- Given a scenario, determine how to facilitate a successful customer engagement (agenda, plan, gather requirements, document, and design).
- Given a set of business requirements and the understanding of standard Salesforce product capabilities, explain the reasoning and considerations to use a certain product.
- Given a scenario with a B2C architecture, validate that the associated systems of record, key objects, and risks have been captured and explained.
- Given a set of requirements, recommend the implementation approach and associated relative effort.
- Given a scenario, articulate dev-ops lifecycle and governance required in a multi-cloud environment to achieve change management goals.
02Data Models and Management
Temas
- Given the Salesforce supported standard object definitions for Commerce objects (profile, orders, products), articulate how key business entities relate between systems of record and systems of engagement.
- Given a set of business objectives and priorities, recommend an appropriate sequence for system integration, data exchanges, and process updates to satisfy known requirements, with recommendations and potential impact to overall program delivery.
- Given a set of customer requirements, articulate the privacy management features across multiple clouds, when to consider a custom solution vs. using out-of-the-box (OOTB) features.
- Given a scenario, identify appropriate systems of record and describe how you would extend the standard data model for high volume processing, articulate system limitations, and recommend preferred methods for integration between various data formats.
- Given a scenario that requires knowledge of common data migration strategies and standard Salesforce data migration tools, demonstrate best practices on how to transfer data between products and development environments.
Objetivos de aprendizaje
- Given the Salesforce supported standard object definitions for Commerce objects (profile, orders, products), articulate how key business entities relate between systems of record and systems of engagement.
- Given a set of business objectives and priorities, recommend an appropriate sequence for system integration, data exchanges, and process updates to satisfy known requirements, with recommendations and potential impact to overall program delivery.
- Given a set of customer requirements, articulate the privacy management features across multiple clouds, when to consider a custom solution vs. using out-of-the-box (OOTB) features.
- Given a scenario, identify appropriate systems of record and describe how you would extend the standard data model for high volume processing, articulate system limitations, and recommend preferred methods for integration between various data formats.
- Given a scenario that requires knowledge of common data migration strategies and standard Salesforce data migration tools, demonstrate best practices on how to transfer data between products and development environments.
03Integration
Temas
- Given a set of customer requirements, recommend an appropriate design and approach for a multi-cloud integration, understanding the OOTB features, system limitations, and when custom integration is required.
- Given business requirements and use cases, recommend appropriate integration patterns based on data volume, latency, and system limitations.
- Given a B2C use case, recommend features and approaches that ensure security for both customers and internal business users while complying with regional and local legal requirements.
- Understand the recommended methods on how to integrate systems to Service Cloud, B2C Commerce, and Marketing Cloud environments using APIs and protocols that support various integration design patterns.
Objetivos de aprendizaje
- Given a set of customer requirements, recommend an appropriate design and approach for a multi-cloud integration, understanding the OOTB features, system limitations, and when custom integration is required.
- Given business requirements and use cases, recommend appropriate integration patterns based on data volume, latency, and system limitations.
- Given a B2C use case, recommend features and approaches that ensure security for both customers and internal business users while complying with regional and local legal requirements.
- Understand the recommended methods on how to integrate systems to Service Cloud, B2C Commerce, and Marketing Cloud environments using APIs and protocols that support various integration design patterns.
04Architecture Design
Temas
- Given the understanding of retail solution architecture and integrations, illustrate how Salesforce products interact with each other and third-party systems to support consumer commerce journeys.
- Given a use case, analyze business processes and propose a customer experience solution that generates business value that meets expectations.
- Given a use case, recommend a multi-cloud strategy and implementation approach to create custom personalized experiences that utilize the power of the Customer Data Platform.
- Given data security and residency requirements, recommend an appropriate solution and describe how the solution's considerations can impact implementation.
Objetivos de aprendizaje
- Given the understanding of retail solution architecture and integrations, illustrate how Salesforce products interact with each other and third-party systems to support consumer commerce journeys.
- Given a use case, analyze business processes and propose a customer experience solution that generates business value that meets expectations.
- Given a use case, recommend a multi-cloud strategy and implementation approach to create custom personalized experiences that utilize the power of the Customer Data Platform.
- Given data security and residency requirements, recommend an appropriate solution and describe how the solution's considerations can impact implementation.
05Functional Capabilities and Business Value
Temas
- Given a set of customer requirements, recommend suitable B2C products and solution approach to demonstrate a customer process which includes marketing, purchase, service and loyalty.
- Given a set of customer requirements for post-purchase activities in a multi-cloud solution, demonstrate how the customer experience can be achieved by leveraging Salesforce B2C products.
Objetivos de aprendizaje
- Given a set of customer requirements, recommend suitable B2C products and solution approach to demonstrate a customer process which includes marketing, purchase, service and loyalty.
- Given a set of customer requirements for post-purchase activities in a multi-cloud solution, demonstrate how the customer experience can be achieved by leveraging Salesforce B2C products.