Australian and New Zealand Insurance Practice Test

A long-term client in Darwin discloses financial stress and limited English while arranging monthly premiums. The policy has cancellation risk if instalments fail. What client-service action best aligns with professional practice?

A broker receives higher commission for placing a transport operator's renewal with Insurer A, while Insurer B offers broader flood terms at a slightly higher premium. The client has a recent flood near-miss. What should the broker do?

In 2025, a standard form small-business policy used by an insurer contains a broad unilateral variation term. A client asks whether insurance contracts are exempt from unfair contract terms. What is the best answer?

A family-owned plumbing contractor renews a public and products liability policy in Auckland. A customer injury and a separate defective-product claim arise from different events in the same policy year. The schedule shows AUD 20 million any one occurrence and AUD 20 million products aggregate. How should the professional explain the limits?

A medical device wholesaler sells a consumer add-on policy through an online checkout in February 2025. Complaints show buyers outside the target market still receive prompts. What regulatory control should be reviewed first?